We Are Hiring: Director of Expansion

Who are we?

No one knows a neighbourhood better than someone who lives there.
That’s why Trust Realty Group team members work where we live—it gives us exclusive access to neighbourhood intel that we use to help our buyers and sellers make decisions with confidence.

Our inside scoop is our client’s strategic advantage.
We know the quirks of pricing, street by street, including the features that get top dollar. We know what’s around the corner—literally and figuratively—in terms of development applications, city planning decisions and other neighbourhood changes that may affect their real estate decisions. Timing is everything—and we know what properties are about to come on the market. Plus, we know the exclusive listings of other agents and information about what their buyers are looking for, giving our clients the inside track on what’s available and who’s looking.

We treat our client’s money like it’s our own.
Whether they are buying, selling, investing, leasing or renting, the right knowledge combined with smart marketing will put thousands of dollars in our client’s pocket.
Trust us—that’s something only a neighbourhood specialist can give them.

Who is the Trust Realty Group Director of Expansion?

The Director of Expansion is responsible for the development and growth of all Expansion Partners in North America and globally. This will include recruitment of all Expansion Partners, leaders and assistance in hiring of all Regional Directors, attraction of future Regional Directors and leadership talent for Trust Realty Group Expansion.

Expansion should be viewed as a focus on agent count, real estate units and volume sold, market share, as well as per agent productivity. The Director of Expansion will focus on initiatives that drive agent attraction, agent production, agent retention and leadership. The Director of Expansion will oversee any additional activities necessary to facilitate the expansion of Trust Realty Group Expansion into markets across the country and around the world.

  • Responsible for meeting production, recruitment and profitability targets as mutually agreed upon with the CEO
  • Expected to build strong relationship with the leaders of the local Market Centers in Expansion Territories as well as the Regional KWRI management team in Expansion Regions
  • Expected to recruit and manage all members of the Expansion Hub directly with CEO
  • Responsible for hiring, training, consulting and holding accountable all Expansion Partners. This may be done directly or indirectly through the management of a Regional Director
  • Expected to develop expert knowledge regarding all macroeconomic indicators related to the residential housing market for renters, buyers, sellers, builders and developers
  • Keep the Operations Manager informed regarding any problems or issues that need to be handled
  • Expected to adapt to market changes as needed to optimize the effectiveness and efficiency of all activities managed by the centralized Expansion Hub(s)
  • Expected to provide ample opportunity for growth and advancement of all expansion Hub personnel, Expansion Partners and any members of the Expansion Management Team

Want to apply? Send us:

  • A few paragraphs or a video introducing yourself

  • Your Resume (online, Word or PDF)

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QUALITIES OF TOP DIRECTOR OF EXPANSIONS

  • Is passionate about growth, leadership and expansion.
  • Is personally accountable for their own goals, and help others achieve theirs.
  • Knows the numbers, including financial data, growth trends, and efficiency statistics.
  • Maintains systems at a high level across teams.

DIRECTOR OF EXPANSION KEY AREAS OF RESPONSIBILITY AND KEY TASKS

1. Expansion Hub Responsibilities

  • Collaborating with Director of Lead Generation and Sales as well as the Director of Operations
  • Creates and follows a growth plan for the organization.
  • Oversees overall profitability of the Expansion Hub.
  • Oversees the recruiting, hiring, training and managing of all Expansion Hub personnel.
  • Creates mutually agreed upon targets for all expansion Hub Personnel and managing/coaching all personnel to ensure that they meet or exceed targets.
  • Provide ample opportunity for the personal growth and career development of all Expansion Hub Personnel.

2. Expansion Partner Responsibilities  (Note: These duties are performed in every location until there are enough Expansion Partners to warrant the hiring of a Regional Expansion Director for any given region)

  • Selection of Expansion Territories based on market opportunity, aptitude of potential Expansion Partner and feasibility of Expansion Hub to service the territory.
  • Recruiting, hiring, training a managing all Expansion Partners.
  • Create mutually agreed upon targets for lead generation, appointments, contracts signed and production with all Expansion Partners.
  • Conduct weekly calls/meetings with Expansion Partners to review prior week’s numbers an adjust and recommend as needed to ensure goals are met.
  • Manage the goal-setting process for all expansion Partners, checking in weekly on the completion of activities and progress towards monthly/annual goals.
  • Provide ample opportunities for the personal growth and career development of all Expansion Partners.

3. Regional Expansion Director Responsibilities

  • Determine when and where Expansion activity warrants the hiring of a Regional Director.
  • Assist in the recruiting, hiring, training and managing of all Regional Directors.
  • Create mutually agreed upon targets for regional agent recruitment and overall regional production with each Regional Director.
  • Manage the goal-setting process for all Regional Expansion Directors, checking in on the completion of activities and progress towards monthly/annual goals.
  • Provide ample opportunities for the personal growth and career development of all Regional Directors.

4. Team Expectations

  • Within 12 months Director of Expansion is expected to have 25 minimum Expansion Partners and Regional Directors in place as needed.
  • Closed $100,000,000 in volume, 250 transactions and generated no less than $2,000,000 in GCI.
  • Profit to be no less than $500,000.

DIRECTOR OF EXPANSION KEY AREAS OF ACCOUNTABILITY AND KEY TASKS

1. Leadership

  • Creates and follows a growth plan for the organization.
  • Stays accountable to annual/monthly/weekly goals (4-1-1).
  • Becomes an expert in KPA/DISC/30-60-90.
  • Blocks and manages work and personal time.
  • Prepares to succeed through others by becoming.
  • Leads the brand across the system.
  • Coaches, consults and holds accountable all members of Trust Realty Group Expansion.
  • Casts a vision

2. Oversee Expansion Systems

  • Works with the Hub to create and maintain a launch manual which leverages the Hub’s operations manual.
  • Maintains a toolkit with the forms, checklists, and procedures Expansion Partners need to get into productivity quickly.
  • Communicates with Expansion Partners regularly to learn any new best practices that could benefit other teams.
  • Analyzes expansion systems periodically to ensure that they are running efficiently, and take corrective actions as needed.

3. Identify New Locations

  • Researches potential new locations, analyzing geographic distance, market factors, and any legal concerns.
  • Once preliminary research is performed, chooses the best options and performs a deeper due diligence, including speaking with Market Center leadership.
  • Maintains an overall geographic growth plan.

4. Identify New Expansion Partners

  • Consistently Recruits and Selects Potential Expansion Partners.
  • Develops relationships with local and Regional leadership to identify potential talent and ensures the interest of these leaders is considered in all talent decisions.
  • Develops a clear path for Expansion Partners to find early success while quickly identifying areas of concern.
  • Once preliminary research is performed, chooses the best options and performs a deeper due diligence, including speaking with Market Center leadership.
  • Maintains an overall geographic growth plan.

5. Oversee Expansion Teams

  • Creates individual growth.
  • Maintains a robust First 100 Days Plan.
  • Works with CEO to set mutually defined goals for each location.
  • Holds daily accountability calls.
  • Responds quickly when any corrective action needs to be taken to ensure success.

6. Maintain Common Culture

  • Defines the optimal culture for a prototypical Expansion Team.
  • Surveys the culture of each Expansion Team regularly.
  • Creates events and relationships across Expansion Teams.
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